The promise to pay

Howden Claims

Handling claims is not a back-office function at Howden. Our specialist claims team, located in London, work alongside our team to ensure that they are an integral part of the client relationship. This is not only in claims handling and management but product development and wider client service.

Experience goes a long way

The 100+ years of experience across our claims team gives us the insight and expertise to create products that fit the most complex of scenarios. This reduces the chances of a policy not responding to a claim.

Our services

Global solutions with a personal touch

Claims consultancy

We provide advice and support for a wide range of claims issues and policy structures, our bank of knowledge and experience in this field which we have grown over 15 years means we are well positioned in the time of need.

The personal touch

We understand that no two losses are the same. We therefore provide a personalised consultancy service, rather than a standard operational process. Resolution being the goal.

Claims advocacy

We offer a standalone claims service on cases where Howden were not initially responsible for the placement of the insurance programme. This service is designed to aid the resolution of ageing or distressed claims.